Central Government · Cabinet Office

Digital Communications Strategy & User Research

Year2022-2023
DepartmentCabinet Office - Government Communication Function (GCF)
ScopeBlueBow conducted user research and digital strategy work to support cross-government digital communications. Work included user needs analysis, stakeholder research and strategic recommendations for service improvement.
OutcomesDelivered actionable user insight and strategic recommendations that informed the GCF digital communications approach across central government departments.