Central Government · Defence
UX advisory and user research for Armed Forces recruitment across Army, Royal Navy and RAF.
Ongoing · Senior UX advisory · SC clearance held · £500k delivery value
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Government case studies
Proven delivery across central government, NHS and local authorities. Each case study includes scope and outcomes.
Central Government · Cabinet Office
User research and digital strategy to support cross-government communications transformation.
2022-2023 · Cabinet Office assurance aligned · Stakeholder research · GDS standards
View case studyLocal Government · Wales
Accessible usability toolkit design and research that reduced usability errors by 85%.
2023 · 85% error reduction · WCAG 2.1 AA aligned · Toolkit in active use
View case studyCentral Government · Education
GDS-aligned discovery and service design for Initial Teacher Training digital services.
2021-2022 · Discovery report + blueprint · Alpha-ready backlog · Senior stakeholder buy-in
View case studyHealthcare · NHS
Accessibility consulting and user research to improve inclusive healthcare digital services.
2021-2022 · Inclusive design assurance · Patient-centred approach · NHS-facing delivery
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