Central Government · Education

Initial Teacher Training (ITT) - Service Design & Discovery

Year2021-2022
DepartmentDepartment for Education (DfE)
ScopeBlueBow delivered a GDS-aligned discovery and service design engagement for the ITT programme, including user research with trainee teachers, providers and DfE policy teams.
OutcomesDelivered a full discovery report, user journey maps, service blueprint and prioritised backlog aligned to GDS Service Standard Alpha criteria.