BlueBow Research & Consultancy is a specialist UK government digital consultancy with 15+ years of delivery across central government, NHS, defence and local authorities. We are approved suppliers on Digital Outcomes & Specialists 7 (Lots 1 and 3).
| Framework | Lot / Scope | Status |
|---|---|---|
| Digital Outcomes & Specialists 7 (DOS7) | Lot 1 - Digital Outcomes | Approved |
| Digital Outcomes & Specialists 7 (DOS7) | Lot 3 - Digital Specialists | Approved |
We conduct rigorous research with users of public services — including hard-to-reach, vulnerable and specialist professional populations. Our research is aligned to the GDS Service Standard and informs service design, policy and investment decisions.
We design public services and digital products that are accessible, intuitive and grounded in user evidence — from first concept through to production-ready interfaces.
We plan, manage and deliver digital programmes from strategy through to live service — embedding agile practice, building internal capability and leaving teams able to sustain what we build.
We build robust, scalable digital products for government — from citizen-facing web applications to internal tools, APIs and cloud-native services — to government security and accessibility standards.
Senior technical resource — architects, delivery managers and product owners — embedded in government programmes. All roles available with SC clearance where required.
We help government organisations identify, assess and manage security risk — from infrastructure review through to certification support and penetration testing, ensuring digital services meet the security standards required for public sector deployment.
We help government teams measure what matters — combining analytics, statistical analysis and performance frameworks to turn service data into decisions that improve outcomes for users.
Independent assurance that digital services and software meet the quality, security and accessibility standards required before and after go-live.
Ongoing support and operational capability to keep government digital services running reliably after go-live.
Government testimonials
BlueBow's approach is truly patient-centric. They took the time to understand our unique needs and challenges, and delivered a platform that is both accessible and user-friendly. Their expertise in creating engaging and informative content has helped us to better serve our patients and stakeholders. We are grateful for the partnership.
National Health Service (NHS)
BlueBow's team demonstrated a deep understanding of our organisation's goals and the needs of our member councils. Their accessible design approach and rigorous user research delivered measurable improvements in usability across Welsh local authority digital services. The toolkit they produced has become a practical reference used by councils across Wales.
Welsh Local Government Association
